Note â€“ A thorough case analysis requires you to read the case at least twice, make notes, use facts and provide recommendations that will address the issues identified.Please familiarize yourself with the tools (learning from defect and seven basic quality tools).All the material will be attached to help you with this case.
* the case, the instructions and QI tool. The book is (Introduction to Healthcare Quality Management, Third Edition Patrice L. Spath ) I do not have*
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