read the Off Course case study. Use the ITT Tech Virtual Library to research one additional article about management control issues in the travel industry.
Create an APA reference for the article you selected, and include a reference list at the end of your paper. Write at least a three-page paper that explains your researched responses to the following questions, and use an in-text APA citation to support at least two of your answers:
What types of specific controls could be used to improve the BC Ferries service to prevent an accident such as this occurring again?
What would you do after reading an investigation report that noted safety or other concerns?
Are some types of control more important than others in the travel industry? Why or why not?
Submission Requirements: This assessment is due by Sunday, Week 5, at 11:59 p.m. EST. Please submit the completed assessment as a Word document, using correct APA format for any citations.