How healthy is your workplace?
You may think your current organization operates seamlessly, or you
may feel it has many issues. You may experience or even observe things
that give you pause. Yet, much as you wouldn’t try to determine the
health of a patient through mere observation, you should not attempt to
gauge the health of your work environment based on observation and
opinion. Often, there are issues you perceive as problems that others do
not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational
health. Among these is civility. While an organization can institute
policies designed to promote such things as civility, how can it be sure
these are managed effectively? In this Discussion, you will examine the
use of tools in measuring workplace civility.